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Security
We provide a secure shopping environment. We appreciate your business and we
respect and guard your privacy. In order to complete your order or to
satisfy your request for information, you will be asked to provide certain
personal information. Safeguards are in place to ensure the security and privacy
of your information. These safeguards are detailed below.
"Cookies" are small pieces of information that are stored by your browser on
your computer's hard drive. Our cookies do not contain any personal
identification information, but they do enable us to provide features such as
welcoming you back to our site using your name and storing items in your
shopping cart between visits. Most Web browsers automatically accept cookies,
but you can usually change your browser to prevent that. Even without a cookie,
you can still use most of the features in our store, including placing items in
your shopping cart and purchasing them.
You and your information are secure while shopping online. Our secure server
software is among the best available today for safe commerce transactions. It
encrypts all of your personal information, including credit card number, name
and address so that unauthorized persons cannot access it over the Internet.
We use Shopsite e-commerce software to operate our site and collect order
information from you. This software is running under license to us on servers
provided by SiteSell.com. Only we have access to information provided by you
through their secure server. The Shopsite system does store a Cookie containing
your name and address information so that your browser will remember this
information if you become disconnected from the Internet or if you should come
back to our site for future purchases. You may disable this function by setting
your browser to not accept cookies.
Secure Web Site Browsing
In order to be sure that information transferred between your browser and our
server is secure, it is important to be aware of the security information
available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the items you
have put into your Shopping Cart), your connection to our server becomes secure.
To confirm this, look at the bottom of your browser window. If you see an
unbroken key or a closed lock (depending upon your browser) you can be sure that
your information is secure.
You can also ensure security by checking the URL line of your browser. When you
enter the secure area of our site, the first characters of the site address will
change from "http" to "https".
Data Collection In A Secure Environment
In several areas of our site, we ask you to provide information by filling out
and submitting an online form. These areas include...
1) Checkout, where we ask for name, address, e-mail, credit card and
other information needed to complete your order;
2) Other forms, where we ask for your e-mail address and other
information as needed.
Data Use
The information we collect is never used personally, rather it's used to improve
our Web site (in the case of customer feedback), to mail out our opt-in e-news
or to notify consumers about updates to our Web site (in the case of
subscription forms), and for special notices to our customers who purchase one
or more products (in the case of successful orders through the Order Form).
We aggregate statistics about our online sales, traffic patterns, and related
site information to reputable third-party vendors. We may share these with
related third parties, but these general statistics never include any
information about you (or anyone else) personally. We never
provide your personal data to any third party. As a strict policy, we do not
sell, trade, rent or otherwise share your e-mail address with any other company
or third party.
Communications
We want to communicate with you only if you want to hear from us. If you prefer
not to receive information from us, either through e-mail, postal mail or by
phone, please let us know by completing our Contact Form. Or, in the case of
e-news, simply click on the "Unsubscribe" link at the bottom of each mailing.
By purchasing online, you may receive periodic mailings from us with information
on new products and services or upcoming events. Again, you can unsubscribe from
these at any time.
IP Addresses
We record IP addresses as a demographic part of our aggregate statistics
(mentioned above). But we do not link this to your shopper information with the
following exception: when you place an order using our online checkout process,
we may correlate your IP address with your order in cases of fraudulent
credit card use. In the case of a suspected fraudulent order, we may share
this with the financial institution that issued the credit card with which an
order was placed. We may also share this IP information with law enforcement
authorities, if we determine use of the credit card was fraudulent. We also use
IP addresses to help diagnose problems with our server computers, and to
administer our Web site. Your IP address is used to help identify your browser
and your shopping cart, but we do not know that "you" are "you."
785 University Avenue
Rochester, NY 14607
585-473-3413
800-868-2327
